COVID 19 Safety POlicies

Redefined High Standards

Thank you for choosing Living Water Resorts for your upcoming vacation. 

We want to reassure you that the resort remains open for your enjoyment. We’ll continue to serve you with fresh open spaces as we always have done. We will continue to follow increased safety protocols across the resort.

Explore the 700+ Acres of Fresh Experiences at Living Water Resorts! With our 19 hole championship golf course; award-winning on-site spa; Collingwood’s only waterfront restaurant; largest patio in Collingwood; various nearby hiking trails; and quaint downtown Collingwood shops. There is so much to enjoy during your stay at Living Water Resorts! We look forward to continuing to serve you and provide a healthy and safe vacation.
As always, our safety is your safety

Living Water Resorts have implemented a range of safety protocols for guest & staff safety, including:

  • Employee, Guest and Supplier screening upon arrival
  • Face Masks are now mandatory within all public spaces
  • Plexiglass barriers at front desks
  • Social Distancing floor markers
  • Increased antibacterial soap dispenser and sanitizer locations
  • Mask and glove protocols
  • In-room dining and contactless takeout from Lakeside Seafood & Grill

What to Expect from your Visit

  • Personal disinfecting supplies such as hand sanitizers or wipes
  • Face masks or other PPE
  • Board games, books, or DVD to enjoy with family or friends
  • Grocery staples if staying in a unit with kitchen facilities to avoid local grocery trips
Arrival:
  • All Guests will be screened upon arrival
  • Debit or credit payment only; no cash transactions
  • Please stay home if feeling ill or displaying any symptoms of COVID-19
Check In:
  • Online Check in will be available to all guests to be completed prior to arrival
  • Retrieve your sanitized room key prior to offloading your belongings at the hotel front desk by showing this confirmation letter and an identification document (Driver’s license, Passport, etc.) to the front desk
Facilities will be monitored and will be open to guests depending on safety protocols. All open facilities and services at Living Water Resorts will be subject to increased disinfecting
Amenities Currently Open
  • Restaurants
    • Lakeside Seafood & Grill
      • Patio Dining
      • Indoor Dining
      • Contactless Takeout
      • Contactless Room Delivery available for guests of Living Water Resort & Spa
      • Local Delivery
    • Station on the Green
      • Patio Dining
      • Indoor Dining
      • Contactless Takeout
    • Lakeside To Go
      • Contactless Takeout
  • Cranberry Golf Course
    • Tee times must be booked in advance of arrival by calling the Golf Pro Shop at 705-445-6600 ext.50603 or visiting www.golfcranberry.com/tee-times/
    • Access to the driving range must be reserved in advance by calling the Golf Pro Shop at 705-445-6600 ext.50603
  • Living Shore Spa
    • Services: Aquapath Hydrotherapy Treatment, Relaxation Massages, Manicure & Pedicure, Body Treatments, Facials, Boutique Shopping
    • Open with a limited capacity, reservations are required. Please email spa@livingwaterresorts.com or call 705-446-3262 to book your appointment.
    • Click here for more information
  • Living Water Marina
    • Complimentary for hotels guests, enjoy a half hour pedal boat ride
    • Services: Stand-up Paddle Board, Peddle Boat, Kayak
  • Wellness
    • Station on the Green Adult Pool
    • Recreation Centre Family Outdoor Pool
    • Living Water Resort & Spa Indoor Pool, Hot Tub & Splash Pad
    • Living Water Resort & Spa Playground
    • Living Water Resort & Spa and Living Stone Golf Resort Fitness Centre
    • Living Stone Golf Resort Indoor Pool & Hot Tub
    • Outdoor Playground Facilities at the Recreation Centre
    • Bike Rental
    • Tennis Courts
    • Aqua Fitness Classes
    • Studio / Rooftop Classes
  • Complimentary Golf Clinics
  • Living Water Resort & Spa Roof Top
Amenities Currently Closed  (To be reopened as safety restrictions/seasonal departments allow)
    • Seasonal Amenities
      • Cross Country Ski & Snowshoe Trails (Reopening Winter 2022)
      • Recreation Centre, including all sporting, games and DVD rentals
Cranberry Golf Course is open for the 2021 season!
  • Click Here to view COVID 19 Health & Safety Measures at Cranberry Golf Course
  • Tee times must be booked in advance of arrival by calling the Golf Pro Shop at 705-445-6600 ext.50603 or visiting www.golfcranberry.com/tee-times/
  • Access to the driving range must be reserved in advance by calling the Golf Pro Shop at 705-445-6600 ext.50603
  • Learn More
Lakeside Seafood & Grill
  • Lakeside Seafood & Grill is OPEN to serve our guests & community with Patio & Indoor Dining, Takeout, Local Delivery and Contactless Room Delivery for guests at Living Water Resort & Spa
Our guests safety is of the utmost importance which is why all staff members have been retrained in health and safety protocols, safe food handling, and are screened before and during every shift. For menus and hours please visit lakesidegrill.ca
Lakeside To Go
  • Located at the side of Bear Estate of Living Water Resort & Spa, we are open every Friday – Sunday from 12pm to 8pm. Featuring Wagyu Burger, Haddock Fish Tacos and a selection of ice cream!
Memories Restaurant & Bar
  • Memories Restaurant & Bar is temporarily closed.
Station on the Green Bar & Grill
  • Station on the Green is OPEN to serve our guests & community with Patio & Indoor Dining, and Takeout
Our guests safety is of the utmost importance which is why all staff members have been retrained in health and safety protocols, safe food handling, and are screened before and during every shift. For menus and hours please visit https://www.golfcranberry.com/station-on-the-green/

When you are visiting Living Water Resorts, our safety is your safety. We always look forward to providing a safe, clean environment for our guests. Should you have any questions about our safety policies or what to expect from your stay please email us at customerservices@livingwaterresorts.com

Sincerely,

Living Water Resorts Staff

Living Water Resorts

Your Destination Vacation Within Reach